Navigating Disruption: Transformative Dialogue in Action

Challenge

A large law firm recognised the need to engage in meaningful internal discussions about potential disruptions to its business model due to emerging technologies. Firm leaders faced critical questions about the future and sought an approach that would encourage deep exploration rather than a conventional strategy session. They aimed to create an environment conducive to transformative dialogue.

Solution

Mollie designed a series of immersive workshops grounded in design thinking principles and constructive dialogue techniques. These sessions were crafted to foster innovative thinking through persona development, empathy mapping, and ideation exercises. Participants were invited to tackle open-ended questions and share their insights on complex challenges without predefined solutions. This approach prioritised trust, aiming not for a single outcome but for sustained, meaningful conversation.

Impact

The workshops generated dynamic discussions that encouraged participants to step outside their comfort zones. Attendees left with valuable insights into the disruptions on the horizon and their roles in navigating these changes. The sessions acted as a catalyst, fostering a readiness to engage with significant issues and embrace ongoing strategic planning with a new set of perspectives.